Renuity Recognized by Customers as Top Customer Service Provider in Residential Services Industry
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National Home Improvement Provider Receives Prestigious Guildmaster Award Based on GuildQuality Satisfaction Survey Results
CHARLOTTE, N.C., (April 30, 2026) – Renuity, a leading national home improvement provider operating in over 40 states, received the 2026 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential services industry.
GuildQuality awarded Renuity based on independent, uncompensated customer reviews, recognizing the company for delivering the highest level of customer service among companies evaluated across the U.S. and Canada.
Renuity’s Guildmaster Award was based on over 90% of surveyed customers saying they would recommend the company’s services to a friend, without any sort of incentive or referral bonus.
“This award reinforces our commitment to delivering seamless and enjoyable home improvement experiences above all else,” said Eric Hayes, Chief Operating Officer, Renuity. “Our commitment to customers is at the core of everything we do and enables the highest levels of service across Renuity’s full portfolio of home upgrades: windows, baths, kitchens, floor coatings, and closets. Without customers, there’s no ‘us.’”
In 2025, the company began unifying its portfolio of leading regional home services providers under the Renuity brand name. Renuity completes tens of thousands of projects a year and remains driven by its vision to elevate the standard for serving homeowners throughout the home remodeling process.
For more on the 2026 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Renuity
Renuity, headquartered in Charlotte, NC, is a leading national home improvement provider that is redefining the industry with its commitment to enhancing customers’ homes and lives through providing best-in-class home remodeling experiences. The company currently provides a diverse offering of home remodeling services in over 40 states. To learn more, visit Renuity’s About Us page.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.
MEDIA CONTACT:
Jordan Nam
Director of Brand Strategy Renuity
press@renuityhome.com
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At Renuity, our greatest pride comes from the trust homeowners place in us and the lasting results we deliver. From seamless installations to transformative home upgrades, we’re committed to making every project simple, stress-free, and built to last. Our family of regional brands includes some of the most respected names in remodeling nationwide, all united by proven expertise and a shared commitment to exceptional service. See how we’ve made a difference for families nationwide and what they have to say about their experiences with Renuity.
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If I could give more than 5 stars I would! Darien and his team from Renuity did such a wonderful job installing my new windows today! I can’t believe the difference these new windows made to my home. ...
Vincent Sr. - professional, thorough, ensured everything was good and we had all the info we needed before he left. 10/10, will absolutely call again when we're ready to do more windows. The windows t...
Andrew McClary was amazing. Very easy to work with and straightforward. These are often stressful conversations & we felt confident moving forward from the go! Excited for our new shower!!!
Dedication to the project from the beginning of the designing to finalizing installation from start to finish and we were completely impressed with the finished project!
The guys were fantastic and they were very professional in their work, very happy customer. Thank you,
Introduction was very thorough and all questions were answered. A tech came and checked the existing tub surround for potential asbestos, which was impressive. Installation took less time than I thoug...
Renuity did an excellent job installing our new shower. The entire process was smooth from start to finish, and the team was professional, courteous, and efficient throughout the installation. The qua...
I am thrilled with my new windows and sliding glass doors! There were many companies to choose from that all looked similar. But there were important differences. No one could match their warranty....
My experience with Renuity was absolutely perfect. I'm so glad I chose them. First, the salesman that I talked to was almost impossibly knowledgeable. He had answers to questions I didn't even know to...